Estimating Design Contracting   Procurement Commissioning After Sales   The quality of any company's work is influenced by the quality of its supply chain. It is important that supply chain members are selected for the value they bring to the table. Aqua brings supply chain members into the construction process at the earliest stage where their expertise can be used to drive cost efficiencies for the Client. Supply chain members not only need to understand Aqua's business objectives, but share in them equally. Aqua's primary goal is to improve relationships, improving performance and improve profitability. Aqua has adopted a procurement strategy approach that is designed to deliver benefits through collaborative working with our supply chain. Aqua's in-house procurement team are focused on managing and improving relationships with key suppliers and supporting the selection of the right suppliers for the right project. The selection of a supplier depends on a range of criteria: • Value • Technical expertise • Commitment to ensuring parts availability • After sales service The benefits are numerous: • Productive long term relationships • Knowledge sharing • Innovation • Rationalised supply base • Cost reduction The overriding emphasis is on developing and managing a strategic approach, which is complementary to the needs of Clients. This involves forging long-term, productive business relationships with our supply base, adding superior value with key suppliers resulting in an overall improvement to performance and cost. The company is currently reviewing arrangements with supply chain partners with a view to putting new agreements in place. These agreements will concentrate on: • Innovation and continuous improvement. • Support from initial enquiry through to commissioning. • Consistent service and resource availability. • Health and Safety. • Agree standard HVCA contract terms. • Financial control. • After sales service and rectification of defects. • Feedback and performance review.